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Repeat after me: “I will not be around forever.”

Repeat after me: “I will not be around forever.”

There. You just took the first step of succession planning. It's a tough topic for most business owners. But it comes up a lot in the meetings I have with clients and prospective clients. So many business owners I speak with have put off the succession planning...

Having a business plan isn’t enough

Having a business plan isn’t enough

Success in business requires execution. We've talked a lot about business strategy - from business plans to strategic plans - and how they can help grow your business. But the fact is, simply having a plan isn't enough. Working with business owners, I've seen and a...

What do you call the people you do business with?

What do you call the people you do business with?

And does it matter? Do you call them “customers” or “clients”? Is there even a difference? Your answer probably depends on the relationship you have with them. And it should. First, let’s look at the definition of the two terms. Webster’s Dictionary defines a client...

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