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What is your business’s most important asset?

What is your business’s most important asset?

And are you treating it that way? Overheard at a coffee machine somewhere in Indiana: MANAGER 1: We need to spend some money to train our employees. MANAGER 2: Yeah, but what if we train them, and they just leave? MANAGER 1: Yeah, but what if we DON'T train them, and...

Repeat after me: “I will not be around forever.”

Repeat after me: “I will not be around forever.”

There. You just took the first step of succession planning. It's a tough topic for most business owners. But it comes up a lot in the meetings I have with clients and prospective clients. So many business owners I speak with have put off the succession planning...

Having a business plan isn’t enough

Having a business plan isn’t enough

Success in business requires execution. We've talked a lot about business strategy - from business plans to strategic plans - and how they can help grow your business. But the fact is, simply having a plan isn't enough. Working with business owners, I've seen and a...

What do you call the people you do business with?

What do you call the people you do business with?

And does it matter? Do you call them “customers” or “clients”? Is there even a difference? Your answer probably depends on the relationship you have with them. And it should. First, let’s look at the definition of the two terms. Webster’s Dictionary defines a client...

Need a building for your business? To buy, or not to buy?

Need a building for your business? To buy, or not to buy?

(That is the question.) Should you buy a building for your business? It’s a big step and can seem intimidating. And there are both pros and cons associated with owning a building. So, is it right for you? I recently ran across an article that had some great tips for...

So what makes your business so special?  

So what makes your business so special?  

If you own a business, there’s at least one thing that makes you special – at least one thing that you do well. If there weren’t you wouldn’t still be in business. So what is it that makes you so special – what makes your customers choose you over your competition?...

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